Are You Ready to Optimize Your Customer Service?
Allow me to share some insight into how to make your organization’s customer experience the best it can be.
Consulting Disciplines
Expertise Areas
Become a top employer in your industry with my proprietary Endorse One System.
Business
Scale your service to align with your business growth.
Non-profit
Draw more people to partner with you in your cause.
Government
Make your branch of government a pleasure to work with.
Our Approach
Consulting Process
01
Strategize
Create a customized strategy to achieve your objectives.
02
Implement
Implement the strategy in a way that makes sense and brings stakeholders onboard.
03
Refine
After the initial implementation, refine the plan as needed to adapt to your organizational changes.
Expertise
Over 10 years of experience on the front-lines of customer service.
Formal Education
Real Life Experience
Services offered
Services are uniquely tailored for each client
✓ Customer Experience Evaluation Score
✓ Customer Experience Plan Development
✓ Team Training
✓ Key Leader Training
✓ New-hire Training
✓ On-call Advice
✓ Keynote Speaking
✓ And more…
Need Assistance?
Frequently Asked
Questions
How do I get started?
Just contact me, tell me about your goals, and we will schedule a complimentary consultation.
Can I make changes to my plan?
Yes, we will adjust the plan as needed to do what is best for your organization.
What is your consultation process?
All clients will undergo a comprehensive consultation to assess their organization’s needs. I work with you to develop a tailored strategy.
Strategize, Implement, Refine.
What is the cost?
Cost varies depending on services requested and organization size. We are happy to build a custom package to fit your budget.
Can you provide a speaker for corporate training?
Yes, I sure can! The content will be customized to fulfill your needs.
Is there a trial period?
Yes, I can structure a 3-month trial period for you to try us out. After that, you may decide if it is beneficial to continue our partnership.
Still have questions?
Can’t find the answer you’re looking for? Let’s schedule a consultation to discuss your needs.